Privacy policy

KOBINAI (hereinafter referred to as “the Shop”) handles personal information in accordance with this Privacy Policy.

1. Definition of Personal Information

“Personal information” refers to information relating to a living individual that can identify a specific individual by name, date of birth, or other descriptions contained in such information, as well as information that can be easily matched with other information, thereby making it possible to identify a specific individual.

2. Collection of Personal Information

The Shop may collect customers’ personal information when customers purchase products or make inquiries.

When collecting personal information, the Shop will clearly state the purpose of use and collect such information by lawful and fair means.

The personal information collected by the Shop is as follows:

a) Name and phonetic spelling
b) Address
c) Telephone number
d) Email address
e) Password
f) Shipping information
g) Transaction history with the Shop and details thereof
h) Information that can identify a specific individual by combining the above information

3. Use of Personal Information

The purposes for which the Shop uses personal information entrusted to us by customers are as follows:

a) To confirm and check orders
b) To confirm and check product shipments
c) To respond to inquiries

The Shop will not disclose or provide personal information to third parties without the customer’s consent, except in the following cases:

a) When required by law, or when it is necessary to cooperate with a national government agency, local public authority, or a person entrusted by such an organization in carrying out duties prescribed by law
b) When it is necessary for the protection of a person’s life, body, or property, and it is difficult to obtain the consent of the individual
c) When personal data is exchanged with affiliated companies of the company operating the Shop

4. Security Management of Personal Information

The service provider implements reasonable organizational, physical, personnel, and technical measures for the safe management of personal information entrusted to us by customers. In addition, the Shop strives to prevent unauthorized access to personal data, as well as the loss, alteration, leakage, and other risks related to personal information, by handling personal data appropriately in accordance with applicable laws and regulations.

5. Correction and Deletion of Personal Information

If you wish to correct or delete the personal information entrusted to us, please contact us using the contact information below.

If you have registered as a user, you may also correct your personal information from “My Account” on this website.

6. Use of Cookies

The Shop may use cookies in order to provide better services to customers. However, cookies do not enable the Shop to collect information that can identify individuals, and they do not infringe upon customers’ privacy.

If you do not wish to accept cookies, you may change the settings in your browser.

  • Cookies are information sent from a server computer to the customer’s browser and stored on the hard disk of the computer used by the customer.

7. Use of SSL

When personal information is entered, the Shop uses SSL (Secure Sockets Layer) technology for security purposes in order to prevent such information from being intercepted, interfered with, or altered.

  • SSL is a function that encrypts information to prevent eavesdropping and data alteration during transmission and reception. By using SSL, information can be transmitted more securely.

8. Contact Information

Please refer to the page titled “Legal Notice”

9. Changes to the Privacy Policy

In the event that the Shop changes the personal information it collects, changes the purpose of use, or makes any other changes to this Privacy Policy, such changes will be announced by updating this page.